You can contact our Information Centre to obtain information, to obtain details from the register or to file an application or to submit an i-DEPOT. You can also look through our Frequently Asked Questions.
On weekdays from 8:30 a.m. to 5:00 p.m. on telephone number:
070 244 242 (from Belgium)
070 349 12 42 (from The Netherlands)
8002 5383 (from Luxembourg)
Of course, you can also send an email. We aim to process emails within 48 hours. Emails are handled in accordance with our email policy.
We are open to the public on weekdays from 9:00 a.m. to 5:00 p.m.You do not have to make an appointment in advance. Our address is:
Benelux Office for Intellectual Property
NL-2591 XR The Hague
We are closed on some of the legal public holidays of the Benelux countries.